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If you’re having trouble accessing information on our website, our Customer Service team can help. Call the number on your member ID card or 1-877-480-4161 from 9 a.m. – 5 p.m., Monday through Friday. For those with hearing or speech disability, use 711 for Telecommunications Relay Service (TRS).
Need a copy of your ID card? Call 1-877-480-4161 (TTY: 711).
Aetna strives to continuously improve our digital experiences to meet or exceed universal design best practices and web accessibility standards. We are committed to making our information accessible to everyone, including people with disabilities. To meet this commitment, we have adopted Web Content Accessibility Guidelines (WCAG) 2.0 A/AA as our corporate standard.
Legal notices
Student health insurance plans are insured by Aetna Life Insurance Company. Self-insured plans are funded by the school and administered by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.