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School administrators

Aetna Student Health helps you provide simple solutions

Aetna Student Health helps you provide simple solutions

Helping your students deal with health and insurance issues is one of your challenges. But it’s far from the only one. You’re likely managing budget cuts and trying to do more for less. You may be struggling to understand the impact of health care reform. And you’re probably looking for reassurance that you’ve made the right decisions for the health of your students.

 

Look to us for answers. We've been helping institutions of higher education just like yours since 1980, when we introduced the first school-sponsored health insurance plan. Today, we're here to help you protect your students, minimize your risk, and control your health care costs. So, your students can meet their academic goals. And you can meet yours.

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You'll notice right away that your customer experience is important to us. We tailor Aetna Student Health resources to your school's needs. This relationship requires collaboration to provide students with quality service. To coordinate with you and to assist you, we offer several resources.
 

On-campus Health Plan Administrators can access and facilitate administration information online. Our administrator portal offers secure access to tools like E-Stat and E-Referral. You will need a username and password to access online programs developed for your school.


Administrator login

STP file transfers

 

You can use this as a secure interface for college health plan administrators to upload and download data files to Aetna Student Health.

 

Access STP file transfers

 

Learn about our student health plans

For 45 years,* student health insurance has been our focus. Now, more than ever, we're passionate about working with you to help keep your students healthy and productive. To that end, we're proud to offer our suite of products and services. They give students the economic protection of insurance while they work toward their academic goals. As one of the largest student health insurance plan administrators in the country, we offer:

 

 Excellent customer service

You'll have an experienced Aetna team servicing your account. They can help in many ways including plan enrollment, IT integration, marketing and communications to help engage your students, and more.

 

Administrative capabilities

Our program implementation begins with an organized enrollment system with online enrollment/waiver processing. Plan selection is easier for students, plus your paperwork and administrative time is reduced.

 

Ways to contain costs

We educate members and health care providers on best practices to help cut your costs. We'll also help you increase efficiencies in enrollment, policy management and health center billing.

 

Strong national provider networks

Our networks are strong with more than 1.8 million* health care providers nationwide.

 

Quality and safety

We use advanced technology to analyze information from all of our plans and programs. This helps ensure that drugs are used safely so students can achieve their best health. It can also help save money. For example, point-of-service (POS) safety edits alert network pharmacies of situations such as therapeutic duplication.

 

Health care reform information

We're a leader in keeping our customers informed about health care reform requirements.

 

Account Services

The benefits of working with one of the largest health care organizations include:
 

  • Experienced team focused on servicing your account 

  • Online enrollment/waiver system

  • Flexibility to customize online enrollment/waiver for specific student groups 

  • Experience with standard or unique bursar systems

  • Real time claims activity monitoring 

  • Customized audit options

 

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The benefits and services that we offer include:

 

  • Medical plans that feature 24/7 coverage anywhere in the world, with no out-of-area limitations

  • A national network of 1.8 million health care providers* including 828,000 primary care doctors and specialists and more than 6,200 hospitals

  • Access to discount programs including vision and fitness programs. Also includes natural products and services (such as acupuncture) as well as fitness and weight management

  • Informed Health® Line*, which allows students to talk directly to a registered nurse

  • Access to emergency travel assistance services

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Additional products to give your students even more health-related benefits:

 

Ancillary Products - English (PDF)

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Aetna HealthSM App: Access information about your plan, search for and connect to care, manage and pay claims, and more—so you can make the most of your benefits and take control of your health. Learn more about the Aetna Health app and download on the App Store or Google Play today.

 

Digital ID Cards: Your students can find their digital ID card on their member website. It’s easy to print one, too. Or they can save it to their picture collection from any mobile device, so it’s ready to share at their next doctor’s visit. For more information, review the PDF below:
 

Digital ID Card Flier for School Administrators - English (PDF)

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Legal notices

Student health insurance plans are insured by Aetna Life Insurance Company. Self-insured plans are funded by the school and administered by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company and its affiliates (Aetna).

Health benefits and health insurance plans contain exclusions and limitations.