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Aetna Health℠ app Experience a new way to connect with care

Simple, convenient, and personalized. The Aetna Health app empowers you to take charge of your health and wellness, helping you get the most from your plan.

Your health, your way. You’re in control.

Managing your health just got easier. With smart technology and intuitive search, you can quickly connect to the most important features of your health plan.

Access your digital ID card, check your coverage, find care, compare costs, and more. It’s like having a personal health assistant in your pocket, powered by smart technology and designed just for you.

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Ask anything, get easy answers

Just type your question in the search bar to quickly find the features and information you need. No confusing medical words or complicated steps.

  • Find the right doctor for you

    Get a list of doctors and healthcare providers that match your health needs using Aetna Smart Compare ®.

  • Instant answers, right when you need them

    Tap the smart chat icon on the home screen to get answers to your questions. Or connect with a live agent —no waiting, no hassle.

  • Claims made simple

    Easily view what your plan covers and what you owe. For eligible members you can now snap a photo of your providers bill and the app will match it your claim.

  • Personalized cost tools at your fingertips

    Easily follow your in-network and out-of-network spending, see your deductible status, and keep tabs on your claims to better manage your health care budget.

  • Easily schedule your vaccines

    Find and schedule recommended shots at CVS® or nearby providers. Get reminders, view your vaccination history, and access expert guidance—all in one place. Whether it’s flu, COVID-19, shingles, or travel vaccines, the app helps you manage your health with ease.

  • Care recommendations that fit you

    Aetna Care Paths is now available, bringing you personalized support and recommendations for your health. It’s all powered by smart technology to make your care easier.

  • Advanced accessibility for everyone

    The Aetna Health app now offers dark mode, making it easier to use in low light and more comfortable for your eyes. This feature improves accessibility and sets us apart as the first leading health insurance app to offer this kind of experience.

  • Care that fits your life

    Understanding your coverage and finding the right doctor shouldn’t be complicated. With your member app and website, it’s easy to get the support you need. From estimating costs to locating top-rated providers, you’ll have clear guidance every step of the way. Wherever you go, whenever you need it.

Making health care easier

Knowing what your plan covers and where to find a doctor that’s right for you. It matters. Your member app and website make it simple. You get helpful guidance to understand your plan, estimate costs, find quality care and more. Wherever you go, whenever you need it.

Text transcript for “Aetna Health member video” 46 second video

 

Background music: Light music plays in the background during the entire video.

 

Narration: Keeping up with your health care doesn't have to be hard.

 

Media description (scene 1): A person writes at their desk.

 

Media description (scene 2): A child and parent sit together while the parent talks on their cell phone.

 

Narration: So we're making it simple with the Aetna member website and Aetna Health app.

 

Media description (scene 3): A person types on their laptop.

 

On-screen text: Easy online access

 

Media description (scene 4): A parent holds their newborn while looking up plan info on their cell phone.

 

On-screen text: Easy online access

 

Narration: Understand what's covered for you and your family.

 

Media description (scene 5): An older adult and young adult look for plan info on a laptop.

 

On-screen text: benefits at a glance

 

Narration: Find quality care that's convenient for you.

 

Media description (scene 6): A close-up of a blood pressure cuff on a patient’s arm.

 

On-screen text: primary care

 

Media description (scene 7): A doctor puts a stethoscope around their neck.

 

On-screen text: EKG

 

Media description (scene 8): A patient has a virtual doctor visit on their laptop.

 

On-screen text: virtual care

 

Narration: Make informed decisions that put you in control.

 

Media description (scene 9): A person types on their laptop while talking on their cell phone.

 

On-screen text: estimate costs 

 

Media description (scene 10): A close-up of a person’s hands using an app on their cell phone.

 

On-screen text: check reviews

 

Narration: Track your progress toward your deductible.

 

Media description (scene 11): A person with a cast on their foot sits on a couch, leg propped on a pillow, using their cell phone.

 

On-screen text: deductible

 

Narration: And access your ID card whenever you need it. 

 

Media description (scene 12): A doctor greets a patient in the waiting room.

 

On-screen text: Digital ID

 

Media description (scene 13): A patient talks with a health care staff member.

 

Narration: You can even get health reminders…

 

Media description (scene 14): A person sends a text on their cell phone.

 

On-screen text: The words “Get your flu shot” appear in a text bubble.

 

Narration: …to keep you at your best.

 

Media description (scene 14): A parent pulls a laughing child in a laundry basket across the kitchen floor.

 

On-screen text: at home

 

Media description (scene 15): A person with earphones runs outside.

 

On-screen text: on the go

 

Narration: Get started today.

 

Media description (scene 16): Three family members, two adults and one child, enjoy time together.

 

Narration: Visit Aetna.com and download the Aetna Health app.

 

On-screen text: visit Aetna.com and download the Aetna Health℠ app.

 

Aetna is the brand name used for products and services provided by one or more of the Aetna group of companies, including Aetna Life Insurance Company and its affiliates (Aetna).

 

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

 

Google Play and the Google Play logos are trademarks of Google Inc.

 

On-screen text: Aetna®

Healthier happens together™

Legal notices

Student health insurance plans are insured by Aetna Life Insurance Company. Self-funded plans are funded by the school and administered by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company and its affiliates (Aetna).

Apple, the Apple logo, iPhone, iPod touch and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android and Google Play are trademarks of Google Inc.

Teladoc, Teladoc Health and the Teladoc Health logo are registered trademarks or trademarks of Teladoc Health, Inc. Visit Teladoc.com/Aetna for a complete description of the Teladoc program and the limitations of Teladoc services.

Health benefits and health insurance plans contain exclusions and limitations.