Access more than 68,000 pharmacies throughout the country through the Aetna® prescription drug program. Most major drug store chains are included in our national pharmacy network.
When you take your prescription to an in-network pharmacy, just show your ID card—no need to file a claim. If you pay for a prescription out-of-pocket, you may be eligible for reimbursement minus any required copay amount.
Did you know? Health care reform now covers some preventive drugs and products at no cost to you This means your plan pays 100% for these items.
Preventive drugs and products (PDF)
If you use an out-of-network pharmacy, you pay the full cost of the drug. To be reimbursed, you need to submit a claim form along with a copy of the receipt to Aetna. Send to the address or fax the number on the form.
Aetna Prescription Drug Claim Form (PDF)
Generic drugs work the same as brand-name ones but cost less. They have the same active ingredients and meet the same Federal Drug Administration (FDA) quality standards.
Ask your doctor to allow a substitution whenever you get a prescription. If your doctor has prescribed a brand-name drug, your pharmacist can tell if a generic version exists.
Need your regular medicines without trips to the pharmacy? Our CVS Caremark Mail Service brings your prescriptions right to you. Terms apply*.
With CVS Caremark Mail Service, you get:
You can start mail service or refill a prescription on your member website.
1-888-792-3862 (TTY: 711)
Monday to Friday, 7 AM to 11 PM ET
Saturday, 7:00 AM to 9:30 PM ET
Sunday, 8 AM to 6 PM ET
Print this form and mail it to us. The address is on the form.
Your pharmacy drug guides provide you with information on specific medication’s drug tier, coverage requirements and limitations, as well as general information on how your plan works.
Aetna Pharmacy Drug Guide is effective from July 1, 2024 - June 30, 2025. These documents include information about any changes to the Aetna Pharmacy drug guide.
Student health insurance plans are insured by Aetna Life Insurance Company. Self-insured plans are funded by the school and administered by Aetna Life Insurance Company. Aetna Student HealthSM is the brand name for products and services provided by Aetna Life Insurance Company and its affiliates (Aetna).
Health benefits and health insurance plans contain exclusions and limitations.
Not all schools offer CVS Caremark Mail Service Pharmacy services. Availability of specific services may vary based on your plan.
Covered services and preferred benefits are provided under the terms of the applicable plan contract, including limitations and exclusions.
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Go to the Substance Abuse and Mental Health Services Administration
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Go to U.S. Department of Health and Human Services HIPPA FAQs for individuals
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Go to U.S. Department of Health and Human Services patient rights under HIPAA
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Go to the Federal Trade Commission page on how apps collect and use your information
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Go learn more about filing a complaint with HHS OCR under HIPPA
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In addition to the regular discount for standard orthodontic treatment, the patient is responsible for an upgrade charge if they choose Invisalign over the conventional orthodontic appliance. This is the difference between the dentist's usual fee for conventional orthodontic treatment and the fee for Invisalign. Members should check with their dentist first on pricing before obtaining services in case service is not subject to a discount.
Actual costs and savings vary by provider and geographic location.
According to the Aetna Enterprise Database as of October 2019.
You are going to a third-party broker site for your school where you can enroll and/or waive coverage in an Aetna Student Health℠ plan. Have your student ID number ready.
If you continue, you’ll leave Aetna®. Other websites may have different terms and privacy practices.
